Privacy Policy

Effective Date: 2026/05/25

PCBCool, accessible at https://pcbcool.com/, respects your privacy.
This Privacy Policy explains how we collect, use, share, store, and protect personal data when you use our website,
request PCB quotations, place orders, upload manufacturing files, contact us, or sign in using Google.

1. Data We Collect

Personal Data

  • Name, company name, email address, phone number, billing address, shipping address, and account profile information.

Order and Manufacturing Files

  • Files required for PCB manufacturing and assembly, such as Gerber files, Bill of Materials (BOM), pick-and-place files, drawings, assembly notes, and related technical requirements.

Transaction and Order Data

  • Quotation details, order history, payment status, shipping information, invoices, customer support records, and communication related to your quote or order.

Technical and Security Data

  • IP address, browser type, operating system, device information, cookies, log data, security signals, and data processed through tools such as Google reCAPTCHA v3.

Google Sign-In Data

PCBCool allows users to sign in or register using Google Sign-In. When you choose to continue with Google,
we may access, collect, and process limited Google Account information that you authorize through Google's OAuth consent flow.

  • Your Google Account email address.
  • Your Google Account name.
  • Your Google Account profile picture, if provided by Google.
  • Your Google Account unique identifier, used to connect your Google sign-in with your PCBCool account.

PCBCool does not request or access your Gmail, Google Drive, Google Calendar, Google Photos, Google Contacts,
payment information, or other Google account content.

2. How We Use Your Data

We use the data we collect to:

  • Provide PCB manufacturing, PCB assembly, component sourcing, quotation, and related services.
  • Create and manage your PCBCool customer account.
  • Authenticate your identity, including through Google Sign-In when you choose that option.
  • Pre-fill basic account information such as your name and email address.
  • Generate quotations, review technical requirements, and communicate with you about quote requests.
  • Process, manufacture, ship, and support orders.
  • Provide customer service, technical support, sourcing support, and after-sales communication.
  • Protect account security, prevent abuse, detect fraud, and reduce spam or automated activity.
  • Comply with legal obligations, including tax, accounting, customs, export control, sanctions screening, and dispute resolution requirements.

We do not use Google user data for advertising, retargeting, data brokerage, or unrelated analytics.

3. Google User Data Usage and Limited Use

PCBCool uses Google user data only for user authentication, account creation or connection, customer account management,
quote and order communication, customer support, and account security.

PCBCool's use and transfer of information received from Google APIs will adhere to the
Google API Services User Data Policy,
including the Limited Use requirements.

4. Legal Basis and International Compliance

GDPR

Where applicable, we process personal data based on contract performance, legal obligations, legitimate business interests,
or your consent.

CCPA / CPRA

California residents may have rights to access, delete, correct, and receive information about certain personal data.
We do not sell personal data.

International Data Transfers

PCBCool serves customers globally. Your data may be processed in China and other locations where our service providers operate.
We take reasonable steps to protect personal data in accordance with applicable laws.

5. Data Sharing

We may share data only when necessary with trusted service providers and business partners, such as:

  • Manufacturing, engineering, and assembly teams that need technical files to fulfill your order.
  • Courier and logistics providers for order delivery.
  • Payment processors for secure payment handling.
  • Website hosting, security, email, customer account, analytics, and order management service providers.
  • Legal, tax, compliance, or governmental authorities when required by applicable law.

We do not sell, rent, or transfer your personal data or Google user data to third parties for advertising or marketing purposes.
Service providers may process data only as needed to provide services to PCBCool and are not permitted to use the data for their own unrelated purposes.

6. Data Storage and Protection

We use reasonable technical and organizational safeguards to protect personal data, including HTTPS encryption in transit,
access controls, account authentication, restricted administrative access, server security measures, and internal data handling controls.

Order files and technical manufacturing documents are handled as confidential project materials and are used only as needed
to quote, manufacture, assemble, inspect, ship, and support your order.

7. Data Retention and Deletion

We retain personal data, order data, manufacturing files, and Google Sign-In data for as long as necessary to provide our services,
maintain customer accounts, fulfill orders, keep business records, comply with legal obligations, resolve disputes, enforce agreements,
and protect against fraud or abuse.

You may request access, correction, or deletion of your personal data, including Google user data associated with your PCBCool account,
by contacting us at info@pcbcool.com.

After receiving a verified deletion request, we will delete or anonymize applicable personal data unless retention is required for legal,
tax, accounting, customs, security, fraud prevention, dispute resolution, or legitimate business record purposes.

8. Your Rights

Depending on your location and applicable law, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request limits on how your data is processed.
  • Objection: Object to certain processing activities.
  • Data Portability: Request a copy of your data in a machine-readable format where applicable.
  • Consent Withdrawal: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at
info@pcbcool.com.

9. Cookie Policy

9.1 What Are Cookies?

Cookies are small text files stored on your device to enable website functionality, improve user experience,
remember preferences, support security, and analyze website performance.

9.2 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for website operation, account login, quote forms, cart, checkout, and security.
  • Performance and Analytics Cookies: Used to understand website performance and improve our services.
  • Functionality Cookies: Used to remember preferences and improve usability.
  • Security Cookies: Used to prevent fraud, spam, and abuse.
  • Third-Party Cookies: May be used by tools such as Google Sign-In, Google reCAPTCHA, Google Analytics, or embedded content.

9.3 Cookie Consent

Where required by law, we request your consent before using non-essential cookies. You can manage or withdraw cookie consent
through the cookie settings available on our website or through your browser settings.

9.4 Managing Cookies

You can block or delete cookies through your browser settings:

10. Use of Google reCAPTCHA v3

To protect our website against spam, fraud, and malicious activity, we use Google reCAPTCHA v3.
reCAPTCHA may collect hardware and software information, such as device and application data, and send that data to Google
for analysis. Your use of reCAPTCHA is subject to Google's
Privacy Policy
and
Terms of Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date
at the top of this page. Your continued use of our website after an update means you accept the updated policy.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Thank you for trusting PCBCool.